Customer care
We're committed to providing you with an excellent service and your views and feedback are really important to us. If you would like to know about our customer care work please follow the commitments, performance and research links below.
Our "Comments, compliments and complaints" leaflets are available in English 
and Gaelic.
Don't hesitate to contact me directly if you can't find what you're looking for:
Martin Stubbs-Partridge
Customer Relations Officer,
Great Glen House, Leachkin Road, INVERNESS, IV3 8NW
Tel: 01463 725077
Customer research
Find out more about our programme of customer surveys to identify ways of improving our service.