Making interpretation accessible for everyone

Providing equal access is a basic principle of good interpretation. Where practicable it is also a legal requirement.

Here are some points to help you make your interpretation more accessible;

• Large point size text in graphics helps both the one million partially sighted people in the UK, and makes reading more comfortable for everyone. Body text on graphic panels should be at least 18 pt with the main introductory text at least 48 pt. The minimum text size on publications should be 12 pt. Ensure there is a good colour and brightness contrast between your text and the background. Red and green should be avoided for people who are colour blind.
• Pictures with simple captions instead of lengthy text tell a story to everyone, especially those with learning difficulties.
• Audio facilities can be used in parallel with text, bringing the story more alive for everyone.
• A CD-ROM in a visitor centre can provide a 'virtual tour' to parts of a historic property where universal access is impossible.
• Providing plenty of opportunities to sit down helps not only those with walking difficulties but everyone with 'museum feet'.  
• Panels and labels should be fixed at a height, distance and angle that enables them to be read by people in wheelchairs or using bi-focal glasses. Don't put labels at the back of a display case.
• Avoid reflective surfaces for text and labels and ensure that internal displays are adequately lit without shadows.
• Avoid fancy typefaces, extra-bold type and UPPERCASE WHICH ARE ALL HARDER TO READ.
• Use a text hierarchy, boxes and bullet points.
• Use symbols and images instead of words. S
• Staffed information points should have an induction loop fitted for people with poor hearing.
• Information counters should have a drop-level counter for people in wheelchairs.
• Engage all the senses, for example by using objects and tactile surfaces for people to touch.
• Use Braille or 'talking labels' that read text out loud.
• Web sites should contain clear text of at least 12 pt. Blind people use audio browsers that translate text into sound, and your web site should work with these as well as the usual Internet Explorer and Netscape browsers.
• For the best results, consult with and involve people with disabilities in developing your interpretation.